Shipping Policy
At Wildcard, we want to make sure you know exactly when your gear is arriving and what to expect. Below you’ll find everything you need to know about our shipping process
Product Availability
All items are currently in stock and will be dispatched from our UK warehouse after purchase. Once your package is on its way, you'll receive an email confirmation with tracking details so you can follow its journey.
Shipping & Delivery
All Orders are shipped from the United Kingdom. We primarily ship through UPS, allowing us to provide a fast, reliable and fully tracked service. While delivery times can vary by region, most orders arrive within approximately seven days after dispatch. We do everything we can to keep the process smooth, but please note that during busy seasons or unforeseen global delays, shipping may take a little longer.
Import Duties on Orders Outside of the UK
Orders shipped outside of the UK may be subject to import VAT, customs duties, and handling fees determined by local authorities in the destination country. These charges are not set or controlled by Wildcard Apparel and are the responsibility of the customer.
Customs charges vary by country, order value, and local tax rate. We recommend checking your local import regulations for more information.
By placing an international order, you agree to pay any applicable import duties and taxes required for delivery. If a shipment is refused due to unpaid customs charges, the order will be considered refused by the customer. In such cases, Wildcard Apparel reserves the right to: Deduct all costs incurred, including outbound shipping, return shipping, import duties, and a reasonable administrative fee, from any refund. Withhold refunds until the item has been successfully returned to us. If the parcel is abandoned, destroyed, or otherwise not returned to us by the carrier due to customer inaction or refusal, no refund will be issued. Customers must contact us within 7 days of refusal to arrange a return. Failure to do so may result in the parcel being treated as abandoned.
Due to the possibbility and inconvenience of international import charges, we offer free shipping on all orders to ensure that there are no additional shipping costs from us on top. This is our way of making the overall experience as fair and straightforward as possible.